Why We Are Different
When you choose Electrical Detectives to service your electrical needs, here's what you can come to expect every time you call us for service.
Caring People Answering the Phone
At Electrical Detectives our phones are fully staffed 24 hours a day.
Polite, Professional Customer Service Representatives
Reaching a live human isn't much comfort if that person is surly or incompetent.Convenient Scheduling
Today, most ho useholds have two wage earners. At Electrical Detectives we make it a priority to accommodate your schedule and offer priority scheduling to our Home Protection Plan Members.
Firm Price Quotes
You approve the price before we do the work. At Electrical Detectives we quote you the full price of the job, before we do the work. No more watching the meter run - No Hourly Charges - No Overtime Charges - No Lowball Phone Estimates - No Hidden Charges!
Guaranteed Performance
At Electrical Detectives our written guarantees are the best in the business and we offe r extended warranties as well. If anything should break during t he warranty period, we will fix it at absolutely no cost to you!
Security Protection
With the rampant crime rate these days, you can never be too cautious. Our service technicians wear company uniforms with ID badges so you know who they are. Before they are hired they undergo background checks and drug testing. We frequently do random drug testing within our company. All this with your safety and security in mind.
Respect for Your Property
Our service technicians leave your home clean. They arrive, supplied with shoe covers, service carpets, vacuum cleaners and cleaning supplies. They use these to protect and respect your property.
Qualified Service Technicians
Being an electrician is a lot harder than it used to be. Ever-changing codes and increasing technology require today's technicians to receive continual train ing. At Electrical Detectives we constantly invest in advanced education and training. A company that does not invest in education for its employees is not a company you want to do business with.
Complaints Handled Courteously and Promptly
No matter how good a company might be, human error may rear its head from time to time. At Electrical Detectives we want you to be a customer for life. We promptly and courteously resolve all problem s even if it costs us money.
